Installed Checkpoint R77.20 in virtual machine to do testing. The installation of gateway and mgmt server is not having problem, but had an issue while installing SmartConsole R77.20 on windows 7 machine.
Symptons:
1. First error I met is at during installation.
Unable to register dlls in:
C:\Program Files\CheckPoint\SmartConsole\R77.20\PROGRAM\pe_components_reg.conf
2. Second error message is popped up when tried to run SmarConsole applications, such as SmartDashboard, SmartTrack, SmartMonitor etc.
This error is common happened. Google Internet for “The program can’t start because MSVCR100.dll is missing from your computer.”. You will get tons of solutions. Basically just need to install one of following Microsoft Visual C++ Redistributable package :
32 bit: http://www.microsoft.com/download/en/details.aspx?id=5555
64 bit: http://www.microsoft.com/download/en/details.aspx?id=14632
3. Finally I got the SmarDashboard Log in Window:
Solutions:
I was keeping trying to system update, install patch, re-install R77.20 with different ways. Finally I got the following solutions on my windows 7 machine:
1. Install R77.10 SmartConsole first
2. Install R77.20 SmartConsole
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Notes:
To enable logs in UI do the following:
1) Open the TraceUtil.exe found under the Smart Console install directory (C:\Program Files (x86)\CheckPoint\SmartConsole\R77.10\PROGRAM)
2) Check enabled in Endpoint Security Console, and output to file, you should select a location of the file with '…' button
3) Under the topics click add , type ALL in topic and 5 in level, click OK
4) Click Apply on the dialog, next time you will run the Endpoint Management, logs would be created.
The logs may be ok to send to Checkpoint support, but not useful for me to figure out the problem I were facing.
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THANKS! I confirm it is a workaround also for Windows 2003. I wish Check Point consider improving its TESTING phase before releasing.
ReplyDeleteThanks for confirmation.
DeleteYOU CHAMPION! This has been bugging me for AGES. I only had this problem when installing SmartConsole in a Windows VM (ESXi). But this works... thanks again for bothering to post this. Saved me massive headaches!
ReplyDeleteThank you! I have almost pulled out the last few hairs I got left....
ReplyDeleteGlad my post helped you.
Deletethanks. confirmed that same issue apply in R77.30.. R77.10 first (I think .Net4 is the breaker)
ReplyDeleteWhat a crap
ReplyDeleteThanks ,Issue has been resolved in R77.30,after vcredist_x86.exe installation.
ReplyDeleteThank you for confirmation. I did a couple of installation for R77.30, so far there were no issues.
DeleteFYI - this seems to only work for me with Server 2012 R2 and the 32-bit Visual C++ Redistributable on R77.20. 64-bit bombs with the same errors during install.
ReplyDeleteI had to uninstall and reinstall after the 32-bit version was installed. I also didn't receive the .dll error message during the install with the 32-bit version installed.
I hope this saves other folks from head scratching and time wasting.
I tried to install a R77.20 iso image I found chucked away in the internet maze, installed it in VMware fusion with default settings using the SATA instead of the SCSI... I was able to install the Manager & Gateway. I am having trouble installing the Console and I did try everything that you said above but it seems it's not working... Tried it on XP and 7 with the same error message... Any others have a workaround I can use?
ReplyDelete32 bit vc++ redistributable solved the issue for me (win7 64bit OS)
ReplyDeletehttp://www.microsoft.com/download/en/details.aspx?id=5555
Solution provided on no 3 is really work...thanks mate...you save my life :)
ReplyDelete32 bit vc++ redistributable solved the issue for me (win7 64bit OS great help thanks all
ReplyDelete32 bit vc++ redistributable solved the issue for me (win7 64bit OS thanks all Great help
ReplyDelete32 bit vc++ redistributable solved the issue for me (win7 64bit OS)
ReplyDeleteafter installation of 32 bit redistributable, I have to uninstall and install again the dashboard and the problem got fixed
I ran into same issue, I am trying to download "R77.10 SmartConsole" checkpoint says I am not entitled to download this file. Man, what a load of craps, come on a "stupidConsole," why would check point restrict downloading. what people are going to use with the stupid console with no firewall app.
ReplyDeleteGuys I have installed r77.30 but i am unable to login because the application is disappearing after typing the password.I have already done some changes as per above instructions but no success. please advise.
ReplyDeleteI believe you need to install/enable Mircrosft .NET Framework 2.0 SP2. or .net ver required according to your particular windows OS
ReplyDeleteIt is a pre-requiste for installation of smart console
Please have a look at following http://youcantborrowmyrack.blogspot.co.uk/2014/08/checkpoint-r76-smartconsole.html
ReplyDeleteall these are required for successful installation of smart console
Windows Installer version 3.1 or higher is required to perform this installation.
ReplyDeleteMicrosoft .NET Framework 2 SP2
Microsoft .NET Framework 4
Microsoft Visual C++ 2010 Redistributable Package
Windows Imaging Component
I have written the whole list of pre-requisites I hope it helps
ReplyDeleteWindows Installer version 3.1 or higher is required to perform this installation.
Microsoft .NET Framework 2 SP2
Microsoft .NET Framework 4
Microsoft Visual C++ 2010 Redistributable Package
Windows Imaging Component
Thank man,
ReplyDeleteI just install Microsoft Visual C++ Redistributable package :
32 bit: http://www.microsoft.com/download/en/details.aspx?id=5555
64 bit: http://www.microsoft.com/download/en/details.aspx?id=14632
It fixed my case.
Platform: windows server 2003
ReplyDeleteI have problem in installing smart console r77.30, initially i had problem with msvcr100.dll, i got dll fixed, but when i try to login to dashboard its getting disappear for every 15%.
i installed .net frame SP2, Microsoft Visual C++ 2010 32 bit. but still i have the same problem.
Thanks for leaving message to ask me this question. To be honest, I have not met this kind of issue on R77.30 and I am using 2012 R2, which is good for R77.30 and R80. You may want to try 2012 R2 or try to install R77.10 first then R77.30, as I mentioned in the post.
Deletegreat
ReplyDeleteI knew this error pretty well when installing files on a 64-bit Windows I had to find the most suitable files msvcp140.dll download https://fix4dll.com/msvcp140_dll otherwise it would be unreal to continue installing vc ++,
ReplyDeleteit took some overtime, but in general the problem was solved quite simply, and I was satisfied with the results after the installation was complete.