Log in as Master from CyberArk PrivateArk Client

Here is some explanation about the different between Master account and built-in Administrator account.

Master user is automatically added to all new safes with full rights - even safes it did not create. It requires a special configuration in order to login into it.
Administrator is a built-in administrative user, but unlike Master it does not get automatically assigned to all new safes created (by other users).

By default configuration, if you are trying to log in through PrivateArk Client using Master account, you will get following error:

In certain situation, for example, your administrator account suspended because five times failed authentication. And you do not have second admin account to unlock it. Master account is your last resort to resolve this kind of DR issue.

Before Logging into Vault Using Master Account

A couple of ways to do that.

1 Using Master CD

Place Master CD into server.
Double click Private Ark icon
Enter 'Master' as the user and enter password.

2 Using Master Key File

Edit dbparm.ini File
Change RecoveryPrvKey settings to your Master Key file location
Restart PrivateArk Server Service
Log in using Master Account

Because we do not have a CD-ROM drive (we are using VMs for our lab exercises), The RecoveryPrvKey parameter has been changed in the training environment to point to the location of the file called recprv.key in the Master CD folder:

DBPARM.ini File

[MAIN]
TasksCount=20
DateFormat=DD.MM.YY
TimeFormat=HH:MM:SS
ResidentDelay=10
BasePort=1858
LogRetention=7
LockTimeOut=30
DaysForAutoClear=30
DaysForPicturesDistribution=Never
ClockSyncTolerance=600
TraceArchiveMaxSize=5120
VaultEventNotifications=NotifyOnNewRequest,NotifyOnRejectRequest,NotifyOnConfirmRequestByAll,NotifyOnDeleteRequest
RecoveryPubKey=C:\keys\operator\RecPub.key
ServerKey=C:\keys\operator\Server.key
StagingAreaDirectory=C:\PrivateArk\StagingArea
EntropyFile=C:\PrivateArk\Safes\entropy.rnd
DatabaseConnectionPasswordFile=C:\keys\operator\VaultUser.pass
ServerCertificateFile=C:\keys\operator\Server.pem
ServerPrivateKey=C:\keys\operator\Server.pvk
*AllowedVirusSafeFileTypes=DOC,DOT,XLS,XLT,EPS,BMP,GIF,TGA,TIF,TIFF,LOG,TXT,PAL,,
AutoClearSafeHistory=Yes,1,1,2
AutoClearUserHistory=Yes,1,3,4
AutoSyncExternalObjects=Yes,1,23,24
DebugLevel=PE(1),PERF(1,2)
VaultId=3efd1eb0-7012-11e9-8329-63fd6b776400
DefaultTimeout=30
PooledSocketTimeout=600
RecoveryPrvKey=D:\RecPrv.key
EnablePreDefinedUsers=ALL
AutomaticallyAddBuiltInGroups="Backup Users,DR Users,Operators,Auditors,Notification Engines"
LicenseUsageAlertLevel=85,90,99
MaxTasksAllocation=8(CPM,AIMApp,AppPrv):7-23,16(CPM,AIMApp,AppPrv):23-7,1(PTAApp)
AllowNonStandardFWAddresses=[192.169.1.25],Yes,3389:outbound/udp,3389:inbound/udp
AllowNonStandardFWAddresses=[192.169.1.25],Yes,3389:outbound/tcp,3389:inbound/tcp
AllowNonStandardFWAddresses=[192.169.1.22],Yes,514:outbound/udp,514:inbound/udp
AllowNonStandardFWAddresses=[192.169.1.34],Yes,514:outbound/udp,514:inbound/udp
AllowNonStandardFWAddresses=[192.168.1.146],Yes,25:outbound/tcp
AllowNonStandardFWAddresses=[10.1.4.41],Yes,25:outbound/tcp
ComponentNotificationThreshold=PIMProvider,Yes,30,1440;AppProvider,Yes,30,1440;OPMProvider,Yes,30,1440;CPM,Yes,720,1440;PVWA,Yes,90,1440;PSM,Yes,30,1440;DCAUser,Yes,60,2880;SFE,Yes,10,2880;FTP,Yes,60,2880;ENE,Yes,60,360
UserLockoutPeriodInMinutes=-1
MaskUserIsSuspendedMessage=No
TerminateOnDBErrorCodes=2003
[BACKUP]
BackupKey=C:\keys\operator\Backup.key
[CRYPTO]
SymCipherAlg=AES-256
ASymCipherAlg=RSA-2048
[SYSLOG]
SyslogTranslatorFile=Syslog\ArcSight.xsl
SyslogServerPort=514
*SyslogTranslatorFile=Syslog\ArcSight.xsl,Syslog\PTA.xsl
*SyslogServerPort=514,11514
SyslogServerIP=192.169.1.22,192.169.1.34
*SyslogServerProtocol=TCP,UDP
SyslogServerProtocol=UDP
SyslogMessageCodeFilter=0-999
SyslogSendBOMPrefix=No
UseLegacySyslogFormat=No
SendMonitoringMessage=No

[NTP]
AllowNonStandardFWaddresses=[192.168.1.110],Yes,123:outbound/udp,123:inbound/udp
AllowNonStandardFWaddresses=[192.168.1.111],Yes,123:outbound/udp,123:inbound/udp

Important: You don’t need to do anything here, but in a real environment, you would have to retrieve the Master CD from a physical safe, load it into the Vault server, and only then be able to connect to the Vault as Master.